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Security / ISO 27001

Security & Compliance at Networcx

At Networcx, protecting your data isn’t just a feature — it’s the foundation of our platform. As a Swiss-based technology company serving the logistics industry worldwide, we have built our security framework to meet the highest international standards, including ISO/IEC 27001.

Our Security Commitment

We treat your information and systems as critical assets. All data you entrust to Networcx is safeguarded throughout its lifecycle — from collection and storage to processing and disposal. Our security management system is aligned with ISO/IEC 27001, ensuring continuous risk assessment, control implementation, and ongoing improvement.

Key Elements of Our Security Framework

1. Information Security Management

  • A comprehensive Information Security Policy guides our approach to confidentiality, integrity, and availability of data.

  • Security controls cover governance, risk management, access control, encryption, and secure development.

  • Regular internal audits and management reviews maintain our readiness and compliance.

 

2. Data Classification and Handling

  • Every piece of data we handle is classified as Public, Internal, Confidential or Restricted.

  • Sensitive and confidential data is encrypted at rest and in transit using industry-approved standards.

  • Data retention and secure disposal follow strict legal and contractual requirements.

 

3. Identity & Access Management

  • Built on Microsoft Azure Identity Management with Single Sign-On and Multi-Factor Authentication.

  • Role- and attribute-based access control ensures only authorized people can access sensitive data.

  • Regular access reviews and lifecycle management of user accounts maintain strict control.

 

4. Incident Response & Business Continuity

  • A dedicated Incident Response Plan ensures rapid detection, containment, and remediation of security events.

  • Incidents are classified and escalated based on impact, with clear reporting and corrective actions.

  • Our business continuity and disaster recovery processes are integrated with our security framework.

 

5. Secure Disposal

  • Data, media and equipment are disposed of through approved, certified methods such as secure erasure, degaussing or physical destruction.

  • Paper documents containing sensitive data are shredded before recycling.

 

6. Web Application Security

  • All new releases and major changes undergo security assessment, including automated scanning and manual penetration testing.

  • Annual reviews verify ongoing compliance with OWASP Top Ten and industry best practices.

  • Findings are remediated based on risk level before deployment.

 

7. Data Privacy & Processing (GDPR/CCPA)

  • Our Data Processing Agreement (DPA) reflects strict compliance with EU GDPR, Swiss FADP, and other privacy regulations.

  • Personal data is processed solely on documented client instructions and protected through strong technical and organizational measures.

  • We maintain transparency on sub-processors and ensure they meet our contractual security obligations.

 

8. Availability & Service Levels

  • 99% uptime commitment with defined response times through our Service Level Agreement (SLA).

  • Dedicated Key Account Management and Technical Helpdesk across multiple time zones to ensure support and continuity.

 

Why This Matters

With Networcx, you can be confident your commercial, customer and operational data is protected by a security-first, compliance-driven approach. Our team combines logistics expertise with deep technical know-how to deliver a platform that’s not only powerful and scalable but also safe, compliant, and future-ready.